TERMS & CONDITIONS

General Disclaimer

Please read the product listing and description carefully.
Your item may vary slightly to the one pictured due to uncontrollable variants in fabric ie print placement, tie dye colour variation.
All photos are an accurate representation of the final product, however it is possible due to different computer monitors or device screens that colors may vary slightly in the product from the picture.
Quality workmanship is first and foremost, there is consistency in the approach to construction techniques and finish of each and every one of the products made and sold here at Mishmash Customs.
This includes custom orders.

But humans are not perfect and as MC products are all individually cut, assembled and made by hand expecting one or two minor imperfections is just normal.
I stand behind the quality of all my work and if you have any problems or feedback, please do not hesitate to contact me!


Custom Order Disclaimer

Custom orders made on special request are to be paid upfront  in full, there are no negotiations.
Think about what you want first and then provide a design brief.
Every single custom order request will be followed up by the normal foot work and research, photos of materials, prints, colours, fonts, shapes that relate back to your brief.
This is to make sure everyone is on the same page and is the set of instructions that will be followed.

No one can read minds, and without basic instructions no one can do the work. This takes time too, so factor it in before giving out an unrealistic deadline as the first thought.
An invoice will then be sent, and full payment for the order is expected to be made on receipt. No exceptions and no negotiating.
We are under no obligation to provide labour, skills, materials and specialised machine hours and the finished product for free.


Cloth Pad Disclaimer

Mishmash Customs holds no responsibility for injury, harm or health problems suffered by use of these products nor makes no guarantee that these products will not leak or any individual claims on how long they will last.
Refunds or replacements will not be given for normal wear and tear, fabric staining or fading, ‘leaking’ or ‘failure’ to ‘work’. Changing pads regularly for hygiene reasons and to avoid leaks is a must.
Fabrics are pre washed in hot water only, no detergents are used.
Starch spray is used in construction (Tapioca and/or Cornstarch).
It is advised to wash all personal use cloth products before any use.

All products are made and/or stored in a smoke-free and pet-free home. Every effort is made to avoid potential allergens.
The absorbency levels given for cloth pads are to be used as a guideline only, and it is the responsibility of the consumer to ensure that the products they purchase will best suit their own needs.


Freight and Shipping

Shipping calculations are based on weight. Orders are posted approximately 1-2 times per week.
Most items are ready to ship within 3-5 business days, so keep this in mind when
placing an order.
Domestic large letter post is used for most products including RUMP’s and all other related accessories.
It is sent via PRIORITY and is UNREGISTERED.

It is sent at buyers own risk. Allow 3-8 business days for delivery within Australia.

Australian Orders…..If you would like additional tracking or insurance be sure to select this product and add it to your cart.

International Orders…..If you would like additional tracking and insurance please select this product and add it to your cart.

International post is available for RUMPS and related accessories at the large letter rate and is sent via Economy Airmail.
Again, it is sent at buyers own risk.
For International orders all import/export taxes, VAT and customs fees and any other charges incurred during transit are the responsibility of the buyer.
Please allow 2-6 weeks for international orders to be delivered.
You will find the weights of items within their listing and shipping will be calculated based on the total weight of your order.
You’ll see the shipping cost as part of the check-out process before you have to pay for anything.
Our aim is to provide you with the best value and most reliable shipping and delivery as possible. Shipping and delivery costs vary depending on what you buy and where you live.
You’ll see the shipping cost as part of the check-out process before you have to pay for anything.
Please note that MC does not engage in any dodgy profiteering from shipping charges and will always work towards reducing shipping costs.
A small handling and packaging fee is incorporated into the cost of shipping.

Estimated Shipping Times
Australia: 3-7 business days
Canada: 2-6 weeks
North America: 2-6 weeks
Europe: 2-6 weeks
Australia, New Zealand and Oceania: 2-6 weeks